My business runs on Facebook. Do I need a website?

On this coast the groups genuinely work, so the question is fair. Here is what they do well, the two things they cannot do at all, and how to tell which side you are on.

·6 min read·Leer en español

In Quesada, Torrevieja or Camposol, the local Facebook groups are a real marketplace. People ask for a plumber and get eleven recommendations by lunchtime. If that is where your work comes from, you are not wrong — but it is worth knowing exactly what you are relying on.

What the groups do well

  • Recommendation, which is the strongest form of advertising there is.
  • Speed. A post reaches people the same afternoon.
  • Zero cost and no setup.
  • A local audience that overlaps almost exactly with your customers.

The two things they cannot do

The first is being found by someone who has not asked. Nobody scrolls a group hoping to find a plumber next March. They search Google at the moment the boiler fails, and a Facebook post from eight months ago is not what comes back.

The second is being checked. Recommendations end with someone typing your name into Google to see whether you are real. If nothing comes back — no website, no listing, no photos of your work — a fair number simply move on to the next name on the list. You never hear about those, which is exactly why this is easy to miss.

This is the part that costs money quietly. The group produced the recommendation and something else lost it, so it never looks like a marketing problem.

And the risk nobody plans for

The group is not yours. An admin can remove your posts, the rules can change to ban promotion, the group can be archived, or your account can be restricted for reasons no human ever explains. Businesses on this coast lose their main source of work overnight that way, and there is nobody to appeal to.

The cheapest thing that fixes most of it

Before a website, get your Google Business Profile complete and verified. It is free, it appears above the search results on a phone, and it holds your hours, photos, service area and reviews. For a trade or a small local business it often does most of the work a website would.

When the website genuinely earns its place

  • Your service needs explaining, or the price does. A post cannot carry that.
  • You want to be found by people who are not already in the groups — Spanish customers, new arrivals, holidaymakers.
  • You need bookings, a menu, a catalogue or a form.
  • You are getting the same three questions every day and would rather answer them once, properly.
  • You want something that is yours and that no platform can switch off.

And if none of that applies — you are at capacity, the work keeps coming, you have no interest in growing — then you do not need one. That is a perfectly good answer and not everyone selling websites will give it to you.

Common questions

Can I not just use my Facebook page as a website?

It helps and it is better than nothing, but it barely appears in Google searches for your service, you cannot control what sits next to it, and everything you build there belongs to the platform. It works as a shop window, not as an address.

What is the minimum that is actually worth doing?

A complete Google Business Profile, then a single page with what you do, your area, your prices or a range, and how to contact you. That covers the check-you-out moment, which is where most of the loss happens.

My customers are not on Google, they are all British and on Facebook.

British residents use Google constantly — for opening hours, phone numbers and to check a name they were given. The question is not whether they use it, it is whether you appear when they do.

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